1. Acceptance of Terms
By using the Alwan International Group website or services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.
2. Description of Services
Alwan International Group provides specialised services including:
- Turkish residency permit (ikamet) issuance and renewal.
- International travel visa services.
- Hotel, resort, and flight booking services.
- Certified translation and tour services.
3. User Obligations
You are responsible for:
- Providing accurate and complete information when requesting a service.
- Complying with document requirements set by official authorities.
- Paying agreed fees on the dates specified.
4. Fees and Payments
- Fees are agreed separately for each service.
- Government and consular fees are not included in our service charges unless explicitly stated.
- Fees paid are non-refundable in the event of rejection by official authorities.
5. Limitation of Liability
Alwan International Group is not liable for:
- Visa or residency rejections issued by government authorities.
- Delays caused by circumstances beyond our control (force majeure, government procedures).
- Any damages resulting from incorrect information provided by the user.
6. Intellectual Property
All website content — texts, images, logos, and designs — is the exclusive property of Alwan International Group and protected by intellectual property law. Reproduction without prior written consent is prohibited.
7. Governing Law
These Terms are governed by Turkish law. Turkish courts have exclusive jurisdiction over any disputes arising from them.
8. Amendments
We reserve the right to modify these Terms at any time. Continued use of the website after changes are published constitutes implicit acceptance.