1. Information We Collect
When you use our website or services, we may collect the following:
- Identity information: Full name, date of birth, nationality.
- Contact information: Email address, phone number, postal address.
- Passport and document data: Information required to process visa and residency applications.
- Technical data: IP address, browser type, pages visited, cookies.
2. How We Use Your Information
We use your data for the following purposes:
- Processing visa, residency, and travel service applications.
- Communicating with you regarding the status of your application.
- Improving our services and website user experience.
- Complying with legal obligations applicable in Turkey.
3. Data Sharing
We do not sell your personal data to any third party. We may share your information with:
- Relevant Turkish government authorities (immigration, embassies) when required to process your application.
- Trusted service partners who are bound by confidentiality obligations.
4. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.
5. Data Retention
We retain your data for the duration of our contractual relationship and thereafter as required by law, typically no longer than 5 years.
6. Your Rights
You have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Withdraw your consent at any time.
To exercise any of these rights, contact us at: info@alwantr.com
7. Changes to This Policy
We may update this policy from time to time. Any material changes will be published on this page with an updated review date.